Shipping Policy

 

1) What is the estimated delivery time?
Settle Furniture generally made to Order and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
i)  Product's availability with the Settle Furniture
ii) The destination to which you want the order shipped to.

2) Are there any hidden costs (sales tax, octroi etc) on items sold by Settle Furniture?
There are NO hidden charges when you make a purchase on Settle Furniture. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.

3) Why does the estimated delivery time vary for each Product?
You have probably noticed varying estimated delivery times for each of the product you are interested in. Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

4) Settle Furniture does not/cannot ship to my area. Why?
Please enter your pincode on the product page to check if delivery is available to your location. (You don’t have to enter it every single time.)
If you haven’t entered your pincode before reaching checkout, the pincode from your shipping address will be used to determine serviceability.
Please note: Whether a product can be delivered to your location depends on several factors:
i) Whether your location is serviceable
ii) Whether Settle Furniture ships to your area
iii) Any legal restrictions on shipping specific products to your region
iv) Availability of reliable courier partners in your location.

5) Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

6) I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Our Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Our Logistics, you can return the item through a third-party courier service. 

7) I did not receive my order but got a delivery confirmation SMS/Email.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the Settle Furniture to investigate.

8) What do the different tags like "In Stock", "Available" mean?
'In Stock'
For items listed as "In Stock", Settle Furniture will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). 

'Available'
The Settle Furniture might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Imported'
Sometimes, items have to be sourced by Settle Furniture from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.

'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.

'Out of Print'
This product is not available because it is no longer being published and has been permanently discontinued.